

Our Services
To help you make the most of your stay at BIG EAST, we offer a variety of special deals and complimentary perks designed with your comfort in mind.

Enjoy a smooth and stress-free arrival with our private transfer service from New Chitose Airport or Sapporo Station. Whether you’ve just stepped off a plane or a train, there’s no need to worry about heavy luggage or unfamiliar directions. From the moment you’re picked up, your journey into this peaceful, stylish retreat begins with ease and comfort.

All guests are welcome to use our bicycles free of charge. Take a leisurely ride through the peaceful countryside, where the scenery shifts with the seasons—each turn offering a new way to connect with nature at your own pace.

To make your arrival as seamless as possible, we offer a convenient luggage delivery service. Send your bags ahead of time and travel hands-free on check-in day—perfect for guests seeking a lighter journey or traveling with children. Step into your stay with ease, and start relaxing the moment you arrive.

For those eager to experience Hokkaido’s famous snow, we offer convenient ski equipment rentals. Just a short drive from the villa, nearby ski resorts welcome you with soft, powdery slopes perfect for beginners and seasoned skiers alike. Leave the heavy gear behind and embrace the magic of winter with ease and comfort.

Located in a scenic countryside setting, BIG EAST is best enjoyed with the freedom of a car. Our premium rental car service makes getting around effortless—simply reserve in advance and we’ll arrange your vehicle for delivery directly to the villa. Pick-up at New Chitose Airport or Sapporo Station is also available, so you can enjoy a smooth, comfortable drive from the very start of your journey to the final farewell.

As a special welcome, guests will find a few local treats in their room—Hokkaido sake and thoughtful souvenirs that capture the spirit of the region. Take a quiet moment to enjoy these small touches during your stay. We hope they add a little extra joy to your journey.